The matter has been referred to the National Credit Tribunal, by the National Credit Regulator.
WesBank has given its full cooperation with the National Credit Regulator, over the duration of the investigation, which commenced in 2014.
WesBank respects the Regulator’s decision to refer the matter to the National Consumer Tribunal, however, disagrees with the conclusions reached by the National Credit Regulator in its application. This referral does not constitute non-compliance with the National Credit Act but is instead a result of differing interpretation of the applicable legislation.
WesBank has a strong commitment towards achieving fair treatment of our customers and will continue to cooperate with the National Credit Regulator and the National Consumer Tribunal.