Road Safety Blog

Air France “catastrophe” illustrates importance of trauma counselling

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It is reported that Air France has set up a counselling centre at Barra da Tijuca in Rio de Janeiro offering assistance to friends and family members of those who were on board the missing flight 447.

“The way in which a death notification is delivered and questions that are left unanswered can add several years of additional grief to the survivor’s pain and suffering. It is our duty not to add to this trauma and to follow “good practice” methods when breaking the bad news of sudden death.”[www.arrivealive.co.za]

We seldom find that there is a written protocol on how to react in the event of sudden death and how to notify family and friends of the accidental death of a loved one.

On the ArriveAlive.co.za Group on Facebook we find the following topic:

How should we notify a beloved of a fatal accident?

One of our Group members made the following comment:

“My cousin recently died in a car accident and his parents were informed telephonically… His mother was alone at home when receiving the phone call and was hysterical (obviously)! The telephone is definitely not the way to go…pretty please”

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