Windscreen damage in photo by Denese Lups
The Arrive Alive website received the following request for assistance:
Question:
“To whom it may concern at Arrive Alive,
Please advise if there is any recourse for me, having had my windscreen damaged and chipped on a number of occasions now due to poor removal of dirt from the road surface after road works?
The section of road in question is the N3 north and south in Johannesburg, between the Geldenhuys and Elands Interchanges (particularly the N3 north at the Elands Interchange).
I look forward to your reply.”
Answer:
This is a topic discussed both on the Car Insurance Blog and on Insurance Chat. We must emphasize the importance of windscreen safety and the need to have a windscreen repaired or replaced without delay!
To claim for damage to your windscreen from road construction and road works you will need to gather important information specifically with regards to time and place of the incident.
What do I need to know when submitting a claim for damage caused by road works/ construction activity?
It is most important to record evidence and details as accurately as possible. Much of the same principles apply as in the case of damage from potholes, and we would like to share a few links to discussions on this.
We would like to advise motorists to view the following important posts:
Can I claim for Pothole Damage?
When are road construction companies deemed negligent for vehicle damage?
Car Insurance, road damage, potholes and the law
Negligence, the Reasonable Man and Car Insurance
Who is the reasonable driver when he drives near potholes?