As we enter Level 3 lockdown, we are committed to adhering to the strict measures put in place by the South African Government.
During Level 3 of the lockdown, please take note that all our Customer Service Centres in the Shopping Malls and our Satellite Centres have re-opened.
Your health and that of our staff remain important to us, we have acted proactively to safeguard our staff and customers. Whilst we are happy to see you again, we have put strict hygiene and safety measures in place.
All of our Customer Service Centres have been disinfected, daily temperature testing is conducted when staff arrive at work, all employees will wear their plastic shields/face masks and maintain stringent hygiene and sanitising protocols.
Customers are asked to wear their masks when entering Customer Service Centres, make use of the hand sanitizer provided and maintain the recommended 1.5 metres social distancing.
Trading Hours for Customer Service Centres:
Satellite Centres: 8am-5pm
Customer Service Centres in the malls: 9am-5pm
- The following customer service options remain available to you:
- The SANRAL Mobile App
- The SANRAL website, www.sanral.co.za/ etoll
- Via E-mail, info@sa-etoll.co.za
- Via the call centre, 0800 726 725(8am – 5pm)
Thank you for your understanding. In the words of our President “We are in this together, and it is by working together that we will prevail.”