Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd (FMCSA) has commenced a Safety Recall relating to certain 2025 and 2026 Ranger vehicles.
FMCSA has identified that in the affected vehicles the customer may feel a change in pedal feel or travel with an increase in pedal efforts needed to brake the vehicle due to a loss of the brake boost feature. The Anti-lock Brake System (ABS), Electronic Stability Control (ESC), and Brake warning signals will illuminate, and informational messages will be displayed in the instrument cluster. In addition, an audible alert will sound. Loss of brake boost may cause extended stopping distances increasing the risk of an accident.
There are 5 676 vehicles affected in Southern Africa (South Africa – 5 387; Botswana – 113; Namibia – 157 and Eswatini/Swaziland – 19).
FMCSA is contacting affected customers and advising them to contact their preferred dealer to schedule an appointment. The dealer will inspect the vehicle and carry out the necessary repairs. The software update related to this programme will be performed on all affected vehicles at no charge to the customer.
Our commitment, together with our dealer partners, is to provide customers with the highest level of service and support.
If customers would like to check if their Ford vehicle is affected by this or any other recall, they can visit www.ford.co.za/owner/recalls/ and enter their VIN number in the search bar. Customers can also view recent safety recalls by checking their Ford Pass app or by clicking here.
Customers can also contact Customer Relationship Resolution Centre directly at 0860 011 022 / +27 12 843 5824 (international callers) or CRC3@ford.com in the event that they may have any queries regarding this customer service action.